Privacy Policy
Validence (“Validence”, “we”, “us”, “our”) operates the website https://validencelabs.com and is the data controller responsible for processing your personal data within the meaning of the EU General Data Protection Regulation (GDPR).
We take the protection of your personal data very seriously and handle it confidentially and in accordance with legal data protection regulations. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have as a data subject.
1. Data Controller
Validence
MD Healthcare & Scientific Consulting
Kaiser Friedrich Promenade 179
61352 Bad Homburg
Germany
Email: info@validencelabs.com
Website: https://validencelabs.com
2. Personal Data We Collect
When you visit our website, we may process the following categories of data:
a) Automatically collected data (“Device Information”)
IP address and approximate location
Browser type and version
Operating system
Date, time, and duration of visit
Referring website (referrer URL)
Pages visited on our site
Cookies and similar technologies (see Cookie Policy)
b) Data you provide voluntarily
When you contact us (e.g. via form, email, or newsletter registration), we may collect:
Name and surname
Email address
Company or organization
Telephone number (optional)
Any other information you provide voluntarily
We do not use personal data for automated decision-making or profiling.
3. Purposes and Legal Basis of Processing
We process your personal data for the following purposes:
To operate and improve our website (Art. 6(1)(f) GDPR – legitimate interest)
To respond to inquiries and provide customer support (Art. 6(1)(b) GDPR – contract performance)
To comply with legal obligations (Art. 6(1)(c) GDPR)
To send you newsletters or marketing information, if you have given explicit consent (Art. 6(1)(a) GDPR)
You can withdraw your consent at any time by contacting us at contact@validencelabs.com.
4. Cookies and Tracking Technologies
We use cookies to ensure the technical functionality of our website and, with your consent, for analytics or marketing purposes.
You can change your cookie preferences or revoke consent at any time through your browser settings or our cookie banner.
Further details are provided in our Cookie Policy.
5. Data Transfers and Third Parties
We may use service providers (e.g. hosting providers, analytics services) who process data on our behalf under strict data processing agreements pursuant to Art. 28 GDPR.
Data may be transferred to third countries (e.g. the United States) only if the recipient ensures an adequate level of data protection (e.g. through EU Standard Contractual Clauses or adequacy decisions by the EU Commission).
6. Retention Periods
We store personal data only as long as necessary to fulfill the purposes stated above or as required by law.
After the end of the retention period, personal data will be deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, please note that no internet transmission can be guaranteed to be completely secure.
8. Your Rights as a Data Subject
Under the GDPR, you have the following rights regarding your personal data:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR), particularly with the data protection authority in your country of residence or where our company is located.
To exercise these rights, please contact us via email at info@validencelabs.com.
9. Links to External Websites
Our website may contain links to third-party websites. We have no control over these external sites and accept no responsibility for their content or privacy practices. We recommend reviewing the privacy policies of any linked sites you visit.
10. Legal Disclosure
We may disclose personal data if required by law or in response to valid requests by public authorities (e.g. courts or government agencies), or when necessary to protect our rights or the safety of others.
11. Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The current version is always available at https://validencelabs.com/privacy.
Last updated: October 2025
Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
Validence
Email: info@validencelabs.com
Website: https://validencelabs.com
Validence Labs
We specialize in consumer insight studies and biomarker-supported consumer research for supplements, skincare, wellness, and functional products. Based in Germany and serving clients across the world, we help brands validate claims, understand customers, and make data-driven decisions.
Contact
info@validencelabs.com
© 2025. All rights reserved.
